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Manager – Facilities Vacancy at Etisalat Nigeria



Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators.
Etisalat Nigeria currently serves a growing subscriber base of over 10 million subscribers and consistently demonstrates its core values of optimism, simplicity and caring – for which it has become known in other markets to the Nigerian people as it offers them world-class telecommunications services. It is investing heavily in the Nigerian economy as well as in its own human resources. From day-one of its operations in Nigeria, it has put in place various skills acquisition and training programs to enable its people offer outstanding and quality services to Nigerians.


Job Title: Manager – Facilities

Job Description 
  • Establish and maintain a comprehensive and professional Facilities Management System
  • Co-ordinate day-to-day facilities management operations and resolve all facility and construction related issues in a 24/7 business environment
Responsibities
  • Develop and implement company-wide strategy and policies on facilities and utilities.
  • Oversee operations and maintenance of all company manned properties including headquarters, regional offices, call centres, engineering sites, shops, etc, across all departments and functions.
  • Ensure provision and maintenance of mission critical back-up power supply for all facilities.
  • Prepare division-level inputs and manage divisional budgets fo Preparation and management of divisional and departmental annual budgets and input into the longer term financial plans for the company.
  • Build and motivate a team to deliver world class facilities management.
  • Manage a large subcontractor universe providing a variety of facilities management and other related services ranging from equipment maintenance to janitorial services.
  • Co-ordinate the execution of the division's work programmes and plans.
  • Lead and direct the definition, implementation and review of company-wide processes, policies and procedures with regard to facilities management.
  • Ensure synergy and collaboration in intra-divisional activities and communication.
  • Ensure adherence to inter-divisional and inter-departmental Service Level Agreements (SLAs).
  • Continually keep abreast of facilities management-related best practices with a view to improving the division's services.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Provide leadership and guidance to direct reports.
  • Champion the implementation of an effective maintenance process for all company assets and facilities.
  • Ensure that the company's facility management practices conform to relevant Health, Safety and Environment (HSE) legislation.
  • Provide inputs for the documentation of SLAs between the company and relevant vendors.
  • Co-ordinate, manage and monitor activities of vendors to ensure adherence to agreed SLAs.
  • Co-ordinate and manage all utility related activities across the organization.
  • Prepare and monitor the annual budget for the division.
  • Co-ordinate the preparation and compilation of agreed periodic activity and performance reports for the attention of the Director-Operational Support.
  • Perform other duties as assigned by the Director-Operational Support
Educational Requirements
  • First degree in Estate Management or any other relevant discipline
  • Postgraduate/ professional qualifications and/ or certifications in a related field will be an advantage
Experience,Skills & Competencies 
  • At least six (6) directly relevant post-NYSC work experience, with at least most recent three (3) years in a supervisory role


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